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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Due to our Secure Order Verification process, the shipping of your order can take 5 – 20 days depending on the items and services you have ordered.

Our team will be regurarly updating you along this period

At the end of your checkout process you will be able to provide us with your account details.

You will be receiving order processing updates from our team.

We are defaulting safer and more reliable methodes than credit card to process your payment. Our team will provide you with account details to perform account to business account transferes

We are charging GST of 10%

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If you need to swap an item

Returns and Exchanges

If there is an issue with a product, Barrenjoey Marine Electrics accept returns in accordance with both, our Returns Policy and your rights under the Australian Consumer Law. For more details, please visit our Return Polcy page

 

Please provide our team with the details of your order and the issue you experiance. We will be assisting your purchase experiance.

 All goods submitted for assessment must be unmarked and complete with instruction books and accessories.

Barrenjoey Marine Electrics reserves the right to assess the eligibility of goods for return (including the condition and age of goods) BEFORE accepting them as returned.

Please send your return items to

1/1 Queens Parade West, Newport NSW

We have an online knowledge base and FAQ’s available to answer most support questions. You can also call our support line (02) 9997 6822 with your enquiry

You can contact us via via email or phone to provide details of your order. You can also log in to your account to update your order.

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Meditation williamsburg kogi blog bushwick pitchfork polaroid austin dreamcatcher narwhal taxidermy tofu gentrify aesthetic.

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